Shipping Policy
ORDER PROCESSING: Unless there's backorder, please allow up to 2 business days to process your order. Expect an email within 2 business days to let you know your order is on the way!
STORE PICKUP - Store pickup is unavailable at this time.
LOCAL DELIVERY - Local delivery is unavailable at this time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
Shipping charges for your order will be calculated and displayed at checkout.
Free shipping for orders over $100.
INTERNATIONAL SHIPPING RATES: We offer $30 flat rate shipping to South Korea. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Premium Pro Nutraceuticals is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUND, RETURNS AND EXCHANGES: We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at ppnutra@gmail.com with your order number and a photo of the item’s condition.
We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at ppnutra@gmail.com.